Cater+Event Schedule 2027

Hospitality runs on people - yet the industry loses them at a staggering rate, with retention hovering between 10–20%. At Chowgirls, we decided to stop accepting that as inevitable. By rebuilding our training program from the ground up, we achieved an average staff retention rate of 65% - and the results go far beyond the numbers.

This isn't by accident. The secret isn't a magic hiring formula. It's intentional onboarding, hands-on skill-building, and a culture where accountability and growth go hand in hand. Through a clear competency framework, multi-format training, and regular touchpoints that keep staff engaged and supported, we've built a team that doesn't just stay - they thrive.

Join Chowgirls Hospitality & Training Managers Meaghan Sabyan and Caitlyn English to discover how reimagining your training and development approach can transform the staff experience, reduce costly turnover, and redefine what's possible for your hospitality team.