Cater+Event is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

March 22-25, 2027
New Orleans Ernest N. Morial Convention CenterNew Orleans, LA

Cater+Event Schedule 2027

Stop Measuring Activity. Start Measuring Results.

Christie Osborne  (Owner, Mountainside Media)
Pass Type: Cater+Event Conference Pass, VIP All Access - Get your pass now!
Track: Sales & Marketing
Vault Recording: TBD
Audience Level: All

Most event businesses are tracking the wrong numbers, and it's not because they aren't paying attention, but because activity metrics are easier to access than outcome metrics.

Followers, reach, and impressions measure what the business is doing. They don't measure whether it's working. Traffic, inquiry rate, and booking rate do. Read together, those three numbers reveal where the marketing system is actually breaking down and point to a specific gap type that requires a specific solution (not more activity).

This session teaches a measurement framework built for event professionals: which numbers to track, how to read them in combination, and how to use what they reveal to make better decisions about where to focus time and marketing investment.

Attendees leave with a clearer picture of what they should be measuring and why.