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Cater+Event
March 22-25, 2027
New Orleans Ernest N. Morial Convention CenterNew Orleans, LA
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Cater+Event Schedule 2027

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All Sessions Speakers

Micro Touches, Macro Impact: Elevating the Standard of Catering

Jenny Stuart  (Executive Chef, Catering Creations)
Hugo Robertson  (Event Manager, Catering Creations)
Pass Type: Cater+Event Conference Pass, VIP All Access - Get your pass now!
Track: On- or Off-Premise Catering, Culinary Art
Associations & Accreditations: Leading Caterers of America (LCA) member
Vault Recording: TBD

In the high-demand world of catering, the difference between a good experience and an unforgettable one often comes down to a single degree of extra effort. This session explores the power of the "micro-touch"—the simple, intentional details executed by culinary, planning, and management teams that collectively elevate the guest experience.

(Going the extra step that takes minimum effort can really change the overall experience of the guests and stakeholders)

Join an Executive Chef and an Event Manager to explore how actionable extra touches can be implemented across every phase of an event. This session will break down these strategies into three core areas: back-of-house operations, front-of-house management, and the collaborative spaces where both teams overlap. Attendees will learn how to build a unified culture where going one step further is the industry standard.