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March 22-25, 2027
New Orleans Ernest N. Morial Convention CenterNew Orleans, LA

Cater+Event Schedule 2027

From Venue to Destination: The Next Evolution of Live Experiences

Gianluca Sardo  (President, The Glasshouse)
Pass Type: Cater+Event Conference Pass, VIP All Access - Get your pass now!
Track: Event Planning, Event Mgmt & Production
Vault Recording: TBD

What makes an event space become a destination that guests remember and clients return to? The answer lies in how venues, caterers, and event producers work together to deliver a cohesive experience.

Drawing on his operational leadership experience as President of The Glasshouse in New York City, this interactive session will explore how to translate a client’s goals into decisions across service, production, and venue operations. We’ll examine how preparation, clear ownership, and effective communication help teams deliver consistently while remaining responsive when plans change.

The session will also explore how technology can strengthen coordination and personal service while preserving human judgment. Through practical examples and audience discussion, participants will identify approaches they can apply to their own events and partnerships.