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March 22-25, 2027
New Orleans Ernest N. Morial Convention CenterNew Orleans, LA

Cater+Event Schedule 2027

ABCs of the T&Cs (Terms & Conditions) in Catering Service Agreements!

Roy Porter  (Activities Director, Engage-Works Inc.)
Pass Type: Cater+Event Conference Pass, VIP All Access - Get your pass now!
Track: Business, Financials & Operations, On- or Off-Premise Catering
Vault Recording: TBD
Audience Level: All

"The jury finds in favor of…"

Those words are either rewarding or terrifying—depending on which side you're on. The good news? You can avoid lawsuits and courtroom drama with a solid Catering Services Agreement that protects your business. Roy will cover:

Contract Essentials
• Why your agreements need regular updates as the legal landscape evolves
• Costly terminology mistakes: avoid using "Deposit," "Retainer," "Booking Fee," "Hold the Date Fee," and "Service Charge"
• What to use instead—and why state-specific wording matters

Must-Have "CYA" Clauses
• Force Majeure protection
• Quantum Meruit provisions
• Final guest count requirements

Managing Changes & Cancellations
• How to handle client changes professionally
• Cancellation policies that protect your revenue
• The concept of "Getting to Whole"

Get clear direction on updating your agreements to maximize protection, minimize risk, and keep you out of court—and in the black.